Library

Protocol

• Diplomatic Gateway to Canada: Protocol Reference Site for the Foreign Diplomatic Community (Foreign Affairs and International Trade Canada)
• Protocol (Canadian Heritage)
• Bibliography for Protocol, Precidence, Etiquette (Canadian Heritage)
• Protocol Information (Ontario)
• Protocol for the Modern Diplomat (U.S. Dept. of State)

Etiquette

• Business Card Etiquette (U.S. Dept. of State)
• Disability Etiquette (City of Ottawa - Accessibility Training Customer Service Reference Guide)
• Electronic Mail Etiquette (National Defence Canada)
• Forms of Address (Canada)
• Guide to Protocol and Etiquette for Official Entertainment (U.S. Army)
• Video Conferencing Etiquette and Tips (University of California ANR Communication Services)

The World - Other Cultures

• Country Insights (Centre for Inter-Cultural Learning - FAITC)
• Culture Matters (The Peace Corps Cross Cultural Workbook)
• International Business Etiquette Internet Sourcebook (Agriculture and Agri-Food Canada)
• Online Cross-Cultural Training Resources (U.S. Dept. of State) includes link to International Business Etiquette and Manners
• Other Customs Barrier: Cultural Research Avoids Business Blunder (Export America)

Margaret Dickenson:  See also her articles in Diplomat & International Canada